69 Reviews Found
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bonander GMC and we hope to see you again soon! Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
Very open and transparent. Great communication on timing, from ordering to receiving the vehicle. All around great customer service
Theodore R.
TURLOCK
Business Response
Hello, we really appreciate your feedback! Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
Truck went into body shop I never had an update on how my truck was doing I was the one that always had to call to get an update you guys sent my truck to the service department and still no update When I���d call both departments would point the finger at each other 7 weeks later I call and they said my truck will be ready for pick up the next day so I go to pick. Up vehicle and the low coolant light is on so I had to turn around and go back to your dealership for 2 more days
Peter O.
NEWMAN
Business Response
It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
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Confirmed Sales Customer
professional,helpful and very nice people you guys are awesome ����
Jesus B.
TURLOCK
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Bonander GMC. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Door guard that was replaced is coming off and a second door is starting to come off. Also, thr alignment that was done did improve alignment some bit steering wheel is still crooked
Loren W.
MERCED
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Confirmed Service Customer
I been taking my gmc to service since i purchased the vehicle, the technicians are very professional and kind
Jose A.
WATERFORD
Business Response
Hello, we're happy to hear you had such a positive experience with our team! We hope you have a great day!
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Confirmed Service Customer
Staff was friendly and auto work done in a timely fashion
Jeff R.
TURLOCK
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future.
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We're looking forward to your next visit with us!
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Business Response
Hello, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Bonander GMC
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Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Dominic in service was very professional. Rikky also. My truck was done ahead of time.
Jonathan G.
TURLOCK
Business Response
Hello, thank you for sharing your positive experience! We hope to see you soon!
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Business Response
We appreciate you taking the time to leave us this awesome feedback and excellent star rating! We look forward to working with you again in the future.
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Confirmed Service Customer
Always professional, reliable, and willing to help.
Chad R.
TURLOCK
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
As always, I received friendly, professional and competent assistance and service from the staff at Bonander.
Randall W.
TURLOCK
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. If you're ever in need of more help, please let us know!
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Confirmed Sales Customer
Ollie and Mario are a great persons, they help up a lot during the process!..
Erik C.
TAHOE CITY
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bonander GMC and we hope to see you again soon! Until the next time we meet, take care!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
It is obvious that Mario and Jesse promote and maintain a professional relationship with customer satisfaction to a degree that no other business can compete with. Thank you. For the last 5-6 months of searching for a new truck for my growing family, Bonander stepped up to answer all of my questions & concerns without hesitation and with the most kindest of demeanor and respect. Over delivering on 100% of all my requests as a customer and really made me feel valued. Thank you once again, you have earned a lifelong customer that will not hesitate to direct prospective buyers to Bonander for the best buying experience. Happy Easter and God Bless.
Gustavo P.
HILMAR
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience and we are glad you found this to be the case during your visit. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
I had a appointment and the service started on time
John B.
HUGHSON
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
My vehicle was returned with damage, fluid was not topped off after repair. Also, was dirtier than when it was dropped off. Service department has a lack of attention to detail.
Richard G.
TURLOCK
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.